The Justice Disease IV ── Serving Two Masters
Someone who once held a red pen at the materials-review desk has climbed the organization and now sits in the president's chair. From that high seat, the whole landscape comes into view—Sales, Marketing, Medical Affairs, and the materials review and governance function he once led—each department living its own justice. The master called management demands numbers; the master called compliance demands norms. Serving both at once, the president watches the successor in the chair that was once his own, and works out how to design their coexistence as a daily practice. Ten episodes.
01
The President's Chair
Monday morning, a single piece of promotional material sits on the desk in the president's office.
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02
The View from Above
"To be promoted is to sit in a higher chair." That is what I believed when I was young.
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03
The One in My Old Chair
The quarterly management meeting had just ended, and I stopped in front of the small glass-walled conference room.
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04
Two Masters
The president's office window sits high.
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05
Half the Picture
Back when I sat at the review desk, I looked at a single piece of promotional material as nothing but a question of "pass or send back." Did the wording touch Article 66 of the Pharmaceutical and Medical Devices Act?
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06
When Business Logic Swallows Review
I have never known a president who ordered, "Stop reviewing." Review is not abolished.
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07
Designing for "No"
I once sat in that chair.
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08
Bringing the Unmeasurable into the Boardroom
The agenda for our board meeting always opens with numbers.
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09
The Machinery of Both
Holding both does not survive on resolve.
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10
The Everyday Peace of One Who Serves Two Masters
Six-thirty.
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