01The Work of Material Review ── The Last Checkpoint Before It Leaves the Company

First, let us pin down this work in words. Material review is the work of internally checking, before it leaves the company, the materials a pharmaceutical company hands to healthcare professionals ── product information brochures, slides, web pages, emails, and the explanatory printouts used by MRs (= medical representatives). A pair of eyes other than the creator's confirms each one, sheet by sheet. What is confirmed boils down to roughly the following five points.

The fence around this checking is the Pharmaceuticals and Medical Devices Act (= the Act on Securing Quality, Efficacy and Safety of Products Including Pharmaceuticals and Medical Devices; hereafter the PMD Act). The prohibition of exaggerated advertising sits in Article 66, the prohibition of advertising unapproved pharmaceuticals and the like in Article 68, and the provisions on proper information provision in sales information provision activities and the like in Article 68-2. On top of these, the commentary on the Standards for Fair Advertising of Drugs and the Like issued by the Director of the Compliance and Narcotics Division, Pharmaceutical Safety and Environmental Health Bureau, Ministry of Health, Labour and Welfare (MHLW), and the 2018 Guidelines for Sales Information Provision Activities (hereafter the SIP Guidelines) serve as the measuring sticks for judgment.

One thing not to confuse: what an MR may handle is, strictly, the provision of information for the proper use of a drug. Matters of transaction and logistics ── price, stock, delivery time, ordering, discount negotiation ── are not the MR's job. Those belong to the domain of pharmaceutical wholesalers and hospital procurement departments. Material review, too, is the work of judging "whether it is appropriate as information provision"; it does not review transaction terms. Miss this line and the whole discussion goes off course.

02Where AI Stands Now ── Not "AI That Reviews" but "AI That Helps Review"

So what is AI actually doing on the floor now? To be precise, AI is not taking over the review itself. What has entered are assistive tools that speed up the reviewer's hands. Writing drafts, searching past findings, marking suspicious expressions ── these three are the uses actually in operation.

Let us be honest about one thing here. For AI built into medical devices and AI used in drug discovery, bodies such as the FDA (= the U.S. Food and Drug Administration) have set out their regulatory thinking in documents. But dedicated regulatory guidance for using AI in material review itself is not yet in place. So the floor decides its own operational rules by drawing on neighboring domains ── the thinking on managing medical-device AI, and the general limits of generative AI. Let us share this current position ── that the guidance is still thin ── up front.

03Three Things AI Can Do ── Create, Detect, Verbalize

The work AI genuinely helps with around material review sorts into three broad kinds: create, detect, verbalize. To these we add "tidying up" as preparatory work, making four. The core remains the first three.

Can do 01

Create

Produce a "first draft"

Lead copy for product information, figure and table captions, drafts of anticipated Q&A. It reduces the effort of writing from scratch. But the text that comes out is not a finished product ready to ship as is; it is merely a draft to be put through review.

Can do 02

Detect

Pick up "candidates"

Against past deviation patterns, it flags suspected exaggeration, phrasing that hints at unapproved use, and missing citations. It works as a net that reduces oversights. These are strictly "candidates," not a black-or-white verdict.

Can do 03

Verbalize

Put the "reason" into words

It turns "why this expression is a problem" into an explanation tied to Article 66 or the Fair Advertising Standards. It lowers judgments that once relied on a veteran's intuition into words anyone can read afterward.

Can do 04

Tidy up

Align the "format"

Conformity to internal templates, unifying terminology, format checks of links and citation notation. Mechanical formatting that involves no judgment is the preparatory domain easiest to leave to AI.

What the three share is that each stops at a "draft" or a "candidate." The text created is a draft, the phrases picked up are a list of suspicions, the reasons verbalized are a draft explanation. Whether to adopt or discard them in the end returns, as described next, to human judgment.

04What Changes and What Does Not ── Speed Changes, Responsibility Does Not

When AI enters, what about material review changes, and what does not? Because this is easy to confuse, we split it out in a table. The left is where AI genuinely changes things; the right is what remains with humans no matter how clever AI becomes.

What changes (AI makes it faster and broader)What does not change (stays with humans)
The speed of preparing drafts ── a draft appears in minutesThe final decision to release externally, and the responsibility that comes with it
The comprehensiveness of checking ── mechanical matching against past casesThe interpretation and judgment of whether it stays within the scope of approval
The verbalization of findings ── grounds can be recorded in proseThe final determination of whether it is exaggerated, or whether it hints at unapproved use
The search of past findings ── similar cases can be pulled up at onceThe weighting of whether safety information is balanced against efficacy

The point is a single one. AI brings "speed" and "breadth of net," but it cannot hold "judgment" and "responsibility." The faster drafts appear, the more the process of humans confirming before external release actually gains in weight. Redirect the time saved by speed into the thickness of confirmation ── keeping this balance from tipping is the foundation when bringing AI in.

05Separating Limits from Exaggeration ── AI Itself May Write the Exaggeration

Let us concretely pin down AI's limits in the context of material review. The most dangerous is that AI writes a wrong sentence with exactly the same confidence as a correct one. This is called hallucination (= a plausible-sounding falsehood). Citing a reference that does not exist, mixing up article numbers (writing Article 66 for exaggeration as Article 68, for example), stating that an unapproved use is "common" ── such errors slip into text that looks flawless on the surface.

Another pitfall is that AI becomes not only the detector but also the generator of exaggerated expressions. On request, AI will smoothly write the very phrasing that Article 66 prohibits ── "works well," "superior to other drugs." As long as the tool that creates and the tool that checks are the same AI, humans must stand watch so that the generating side does not slip past the regulatory wall.

The principle of separation: AI goes as far as "putting out candidates." Whether something is exaggerated, whether it exceeds the scope of approval ── the one who determines that is the human. Even when AI says "no problem," that only means "it looked natural within the training data"; it is no guarantee of lawfulness against the statute. Judgment is made on "what is written," not on "who (or what) wrote it."

06The Key Points Humans Hold ── Four Things Not to Hand to AI

Let us make the unchanging things one degree clearer. The following four are key points that humans keep holding no matter how far AI advances. Let go of them, and the review checkpoint loses its meaning.

Key point 01

Judging the scope of approval

Watch for "overreach"

Whether the indications and the dosage/administration stay within the approval. Matching the package insert against the material and discerning even a slight deviation requires a reading of context. AI's matching stays an aid.

Key point 02

Final verdict on exaggeration/unapproved use

Decide the "black"

The final determination of whether it touches Article 66 or Article 68, including the nuances of implication and emphasis. AI may pick up candidates, but the human draws the line.

Key point 03

Sufficiency of safety information

Measure the "balance"

Whether adverse reactions and precautions are treated in balance with the efficacy statements. This weighting is a value judgment bearing directly on patient safety, and a machine net cannot measure it.

Key point 04

Approval and responsibility

Bear the "signature"

The final approval that it may leave the company, and the responsibility that comes with it. "Because AI passed it" is no excuse in any scene. The one who signs bears the responsibility.

What these four share is that each involves value judgment and responsibility. The tasks (create, pick up, tidy) can be handed over, but judgment and responsibility cannot. In the AI era, the reviewer's center of gravity shifts from the one who moves their hands to the one who confirms and signs.

07The Map of All 10 Parts

Let us lay out, in advance, the map of the 10 parts this series covers. Use it as your compass as you read on. With the three functions ── create, detect, verbalize ── as the axis, we proceed while checking the regulatory fence each time.

  1. Vol. 01
    AI and Material Review ── What Is Actually Happening (this part)
    The whole-map of the current position and the limits; the starting point of the series
  2. Vol. 02
    How to Review Materials That Generative AI Created
    The form of checking, and the pitfalls, in an era when AI writes the draft
  3. Vol. 03
    Detecting Exaggeration ── Teaching Article 66 to a Machine
    The mechanism and limits of having AI pick up overstated phrasing
  4. Vol. 04
    Checking Citations and Quotations ── Killing Hallucinations at Review
    Preventing nonexistent references and misstated figures on the review side
  5. Vol. 05
    Why Judging the Scope of Approval Stays with Humans
    Interpreting indications and dosage/administration, and the line AI cannot reach
  6. Vol. 06
    Operating the SIP Guidelines with AI ── Proper Information Provision
    Bringing the measuring stick of the 2018 guidelines down to daily checking
  7. Vol. 07
    Learning from the Monitoring Program Report ── Making a Form from Deviation Cases
    Turning MHLW's primary source into learning material for review
  8. Vol. 08
    Review Logs and Traceability ── Who Judged What
    How to keep a record of judgments, including AI's involvement
  9. Vol. 09
    Introducing AI to the Review Team ── Stages and Division of Roles
    The order of expanding from low-harm areas while confirming as you go
  10. Vol. 10
    Integration ── Rooting AI-Era Material Review in the Organization
    Operational rules, division of responsibility, design as an organization

08Connections to Other Chapters ── Reading Alongside AI Programming, AI Marketing, and Material Review

The AI Material Review series connects to the other chapters of this site as follows. Read together, they give a three-dimensional understanding of AI.

In Closing

The era in which AI enters material review has indeed arrived. But that "entering" does not mean taking over the review. Preparing drafts quickly, picking up candidate suspicious expressions, putting the grounds of a judgment into words ── that is as far as AI goes. Create, detect, verbalize ── each stops at a "draft" or a "candidate." Determining whether it is exaggerated, discerning the scope of approval, measuring the balance of safety, and signing off on the decision to release externally: these four remain in human hands.

The conclusion this map points to is simple. Let AI create and pick up; let humans determine and sign. To the exact degree that drafts appear faster, make the process of confirming thicker. Especially in material review, the fences of the PMD Act (exaggeration Article 66, unapproved Article 68, information provision Article 68-2), the Fair Advertising Standards, and the SIP Guidelines apply with exactly the same force to text that AI wrote. Next time, map in hand, we move to the most pressing entrance ── how to review materials that generative AI created.

Key Points ── 3 to Take Home
  1. Material review is the work of internally checking, before external release, the materials handed to healthcare professionals; it confirms scope of approval, presence of exaggeration, suggestion of unapproved use, co-presentation of safety information, and accuracy of citations. The fences are the PMD Act (exaggeration Article 66, unapproved Article 68, information provision Article 68-2), the Fair Advertising Standards issued by the Director of the Compliance and Narcotics Division, and the 2018 SIP Guidelines. MRs are limited to information provision and do not handle price, stock, delivery, or ordering (transaction and logistics belong to wholesalers and hospital procurement).
  2. What AI can carry in material review is the three of create (first draft), detect (pick up candidates), and verbalize (tie the reason to the statute), plus tidy (format) ── but each stops at "draft" or "candidate." AI writes nonexistent citations and wrong article numbers with full confidence through hallucination, and on request generates exaggerated expressions themselves. So AI's "no problem" is no guarantee of lawfulness.
  3. What changes is speed and breadth of net; what does not change is judgment and responsibility. The four ── judging the scope of approval, the final verdict on exaggeration and unapproved use, the sufficiency of safety information, and approval and signature ── remain with humans. To the degree it can be made faster, make the process of confirming thicker; judgment is made on "what is written," not "who wrote it."
Sources · References
  1. Ministry of Health, Labour and Welfare. Act on Securing Quality, Efficacy and Safety of Products Including Pharmaceuticals and Medical Devices (PMD Act), Articles 66, 68, and 68-2. (The respective articles on prohibition of exaggerated advertising, prohibition of advertising unapproved pharmaceuticals and the like, and proper information provision.)
  2. Director-General, Pharmaceutical Safety and Environmental Health Bureau, MHLW. Standards for Fair Advertising of Drugs and the Like. September 29, 2017, PSEHB Notification No. 0929-4 (the standards themselves). Their commentary is issued as a notice from the Director of the Compliance and Narcotics Division. (The primary source of the measuring stick for judging the propriety of advertising expressions.)
  3. Director-General, Pharmaceutical Safety and Environmental Health Bureau, MHLW. Guidelines for Sales Information Provision Activities for Prescription Drugs. September 25, 2018, PSEHB Notification No. 0925-1, applied from April 2019. (The SIP Guidelines. The primary source on the proper conduct of information provision activities.)
  4. Ministry of Health, Labour and Welfare. Sales Information Provision Activity Monitoring Program Report (each fiscal year). (A primary source compiling deviation cases in the advertising and information provision of prescription drugs; company names are anonymized.)
  5. MHLW Roundtable on Promoting the Use of AI in the Healthcare Field. Report. 2017. (The basic thinking on how to use and manage AI in the healthcare field. Not specific to material review, but background material on operating AI under regulation.)
  6. U.S. Food and Drug Administration. Artificial Intelligence/Machine Learning (AI/ML)-Based Software as a Medical Device (SaMD) Action Plan. FDA, 2021. (The thinking on managing AI as a medical device; a reference to a neighboring domain, not material review itself.)
  7. U.S. Food and Drug Administration. Marketing Submission Recommendations for a Predetermined Change Control Plan for Artificial Intelligence-Enabled Device Software Functions. FDA, 2024. (Guidance on change management for AI-enabled medical devices; a reference to the thinking on operating AI under regulation.)